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Cluster exams/Hospitality
HT

Hospitality & Tourism

Information Management, Operations and Customer Relations lead.

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100 questions, 90 minutes.

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Exam breakdown

AreaStateICDC
Instructional areaQuestionsWeightYour level
Information Management15
Not startedDrill
Operations13
Not startedDrill
Customer Relations9
Not startedDrill
Product/Service Management9
Not startedDrill
Selling9
Not startedDrill
Emotional Intelligence7
Not startedDrill
Financial Analysis7
Not startedDrill
Professional Development6
Not startedDrill
Economics5
Not startedDrill
Communications3
Not startedDrill
Promotion3
Not startedDrill
Business Law2
Not startedDrill
Marketing2
Not startedDrill
Market Planning2
Not startedDrill
Risk Management2
Not startedDrill
Strategic Management2
Not startedDrill
Human Resources Management1
Not startedDrill
Knowledge Management1
Not startedDrill
Pricing1
Not startedDrill
Quality Management1
Not startedDrill